Refund policy

RETURN & REFUND POLICY

Due to the perishable nature of our products, all MOSS'D sales are final.

We do not accept returns, exchanges, or offer refunds on any food products.

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery at [your email address] with:

• Your order number  
• Photos of the product and packaging  
• A brief description of the issue

Approved claims may be eligible for a replacement or store credit at our discretion.

To ensure product quality and safety, all MOSS'D products must be refrigerated upon receipt. We are not responsible for products that are improperly stored after delivery or pickup.

By placing an order with MOSS'D, you agree to this Return & Refund Policy.